Privacy Policy

Last updated: January 2025

This Privacy Policy describes how SandSpan.com ("we", "us", or "our") collects, uses, and shares information when you visit our website at sandspan.com ("the Website"). We are committed to protecting your privacy and being transparent about our data practices.

1. Information We Collect

1.1 Information You Provide Directly

If you contact us via our Contact page, we collect the information you voluntarily provide, such as your name, email address, and the content of your message. We use this information solely to respond to your enquiry.

1.2 Automatically Collected Information

When you visit the Website, certain information is automatically collected by our hosting provider and third-party services, including:

  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or URL
  • Date and time of access

This information is used to analyse traffic patterns and improve the Website.

1.3 Cookies

SandSpan.com uses cookies — small text files stored on your device — to enhance your experience and enable advertising functionality. We use the following types of cookies:

  • Essential cookies: Necessary for the Website to function correctly.
  • Analytics cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics).
  • Advertising cookies: Used by Google AdSense to serve relevant advertisements (see Section 3).

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some Website features and advertising personalisation.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Website and its tools
  • Respond to your contact form submissions and enquiries
  • Analyse Website traffic and usage to improve our services
  • Display relevant advertisements through Google AdSense
  • Comply with legal obligations
  • Prevent fraud and abuse

3. Google AdSense and Third-Party Advertising

SandSpan.com participates in the Google AdSense programme to display advertisements. Google and its partners use cookies (including the DoubleClick cookie) to serve ads based on your prior visits to this site and other sites on the internet.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the internet. You may opt out of personalised advertising by visiting Google Ad Settings, or you may opt out of a third-party vendor's use of cookies for personalised advertising by visiting aboutads.info.

For more information on how Google uses data from sites that use its advertising services, please visit: How Google uses data when you use our partners' sites or apps.

4. Google Analytics

We may use Google Analytics to collect and analyse anonymised information about Website traffic. Google Analytics uses cookies to track user interactions. The data collected is anonymous and does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data in the following limited circumstances:

  • Service providers: Trusted third-party services (such as hosting providers and analytics platforms) that assist us in operating the Website, subject to confidentiality obligations.
  • Legal requirements: If required to do so by law, or in response to a valid legal request from a government authority.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

6. Data Retention

Contact form submissions are retained only as long as necessary to respond to your enquiry and for a reasonable period thereafter. Automatically collected data may be retained in anonymised, aggregated form for analytical purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Objection: Object to the processing of your data for direct marketing purposes.
  • Data portability: Request a portable copy of your data.
  • Opt-out of sale (CCPA): California residents have the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us via our Contact page. We will respond within 30 days.

8. Children's Privacy

SandSpan.com is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete such information.

9. Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via our Contact page.